Ecommerce & Multi-Channel Retail Systems

We offer a high growth ecommerce and multi-channel retail software platform to pure-play ecommerce and brick-and-click retailers.

The Open Plus High Growth Retail platform blends retail and technical knowledge to deliver simultaneous gains to the top and bottom line. We help Retailers, Brands and Distributors to realise their growth potential by looking beyond the software system to the customers and operators who drive transactions.

Content and Product Management

Flexible content management and product management systems deliver rapid changes to critical sales copy bringing the customer closer to the truth of your product.

Promos & Merchandising

Shortening the sales cycle through regular, creative promotional activities is key to managing the natural ebb and flow of online trading. To maximise your performance it is important to find the optimal placement of your products and their natural interrelationships.

CRM

The Customer is King! Empower your staff to curtsy accordingly! Knowing your customer and getting to their needs and problems quickly is essential to high growth. Data and processes are the tools your staff need.

Analytics

In the race to grow, the other functions are your controls, analytics is your windscreen. Driving high growth, or indeed anything else, should only be attempted with good visibility. Analytics is crucial to the decision process from discovery through evaluation, implementation and benefit realisation. Good analytics can help you make better decisions on everything from the next promo to a major warehouse refurb.

Inventory Management

Inventory is Capital, too much inventory means you aren't developing the rest of the business as fast as you could be. Too little leads to disappointed customers. Getting the balance right means trusting that you have the data to make the big decisions.

Order Management

Delight your customer we're told. But make sure you get the fundamentals right too. Lost orders mean unhappy customers. Your order management system should be a team player, looking to pass the order on as deftly as it catches from inbound channels.