Usability Audit

The people at the heart of technology

Transactions are not driven by technology, but by people. Users appreciate environments which have their best interests at heart. Customers will spend more money more often when retail technology enhances user experience throughout the customer journey.

Your staff will also be more productive when the technology feels comfortable within the enterprise environment. Small adjustments to interfaces can yield vast improvements to the top and bottom lines.

Open Plus helps businesses solve problems like lost revenue due to poor user journeys and bad overall experiences with ecommerce sites, lost man hours working with discrete systems not efficiently integrated and lost revenues from system performance constraining customer conversions.

Our Usability Audit service

Open Plus has helped high-growth businesses overcome these problems by identifying:

• Who is the user and what are they looking for
• What is the proposition and how can the user best be made aware of this
• How can task abandonment be reduced e.g. Checkout processes

If you would like to know more about our Usability Audit service, click the button below or call: 0800 610 1043.